Dinner Discussion: Customer Experience
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What’s the best customer experience you’ve had in the last six months? How about the worst? How did those experiences change your relationship with that company? As lines blur between industries, companies can no longer differentiate based on product or price. Instead companies need to create an experience that will meet or, better, exceed their customers’ expectations. Join us for a small group discussion about how to develop, measure, and execute a successful customer experience (CX) strategy and how we can help each other obtain buy-in from our stakeholders.
Cost: $25
What’s the best customer experience you’ve had in the last six months? How about the worst? How did those experiences change your relationship with that company? As lines blur between industries, companies can no longer differentiate based on product or price. Instead companies need to create an experience that will meet or, better, exceed their customers’ expectations. Join us for a small group discussion about how to develop, measure, and execute a successful customer experience (CX) strategy and how we can help each other obtain buy-in from our stakeholders.
Cost: $25