Experience Stern | News & Events

Excerpt from Retail Dive -- "A smooth, swift reverse supply chain helps with that, and enables a retailer's ability to sell a returned item at full price, according to Terry. That's a logistical answer to bolstering the efficiency of the online cart that only goes so far, however. And it doesn't address the increasing concerns about the sustainability of the practice, according to Thomai Serdari, a professor of luxury marketing and branding at New York University's Stern School of Business."

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