Faculty News

Professor Rebecca Schaumberg emphasizes the importance of giving feedback to employees

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Institute of Chartered Accountants of Scotland (ICAS) logo
Excerpt from Institute of Chartered Accountants of Scotland (ICAS) -- "They’re more satisfied if they get more feedback, but feedback is hard to deliver because feedback can be seen as controlling. We often talk about constructive feedback, but delivering feedback is really difficult because it has to have this sweet spot of providing information without controlling their behaviour - you want to maintain their sense of autonomy."

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